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Calls become next steps
Most CI tools listen and record. Ours captures insights, syncs workflows, automates follow-ups, and gives reps structured data to drive smarter decisions.
Conversation Intelligence
4.5/5ON G2 · 4,200+ reviews
Conversation Intelligence Software
Right Where Your Team Sells.
Know your buyers
See stakeholder sentiment, objections, and engagement signals from every conversation.
Act faster
What buyers say become automatic CRM updates, seller actions, and coaching moments.
Mitigate deal risk
Get full visibility into what’s working and what’s at risk, and the chance to act before deals slip.
Slide 1 of 5: Calls become next steps
Wins become repeatable plays
Salesloft Conversation Intelligence uses AI to uncover what patterns are winning deals, updates your playbook, and helps your team replicate what works.
Coach reps during calls
Give reps real-time AI guidance during calls to handle objections, navigate tough conversations, and deliver confident responses that move deals forward.
Get up to speed in seconds
Find key insights faster with AI summaries, searchable conversations, and instant answers across every call.
Know every buyer before you call
Give reps the full buyer picture with stakeholder insights, buying group visibility, and sentiment from every conversation so they know exactly where to engage next.
Gartner Peer Insights™ Customers’ Choice
G2 Enterprise Sales Engagement Leader
Forrester Wave Leader
“Salesloft does such a good job of putting the data where people are already working and living.”
Greg Reardon,Director of Growth Operations & Strategy, Black Swan Data
“We now have insights that help us refine messaging, coach our sales reps effectively, and improve conversion rates.”Leo Weiss,Rev Ops Analyst, OpenWeb
“I don’t call it a sales tool anymore. It’s our go-to-market engine — the more teams use it, the smarter it gets.”Adelle Bonvire,Senior GTM Leader, PTC
Most CI tools listen.
This one acts.
Traditional conversation intelligence tools are built to collect data. Salesloft Conversation Intelligence is layered into your system of action.
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Save time & act faster
AI call summaries, smart follow-up emails, and automated CRM updates mean zero post-call admin. Action items push directly into seller workflows, so your team can act quickly.
Resources that close deals
Content designed for revenue leaders who would rather do than read.
Let's Talk
The system behind
your next win.
FAQs
How can I use AI conversation intelligence software?
Salesloft Conversation Intelligence automatically records, transcribes, and analyzes every sales call — so you're not just capturing what was said, you're acting on it. Use it to surface coaching moments, generate AI call summaries and follow-up emails, track objections across your pipeline, score calls automatically, and feed buyer signals directly into your forecast. The best implementations don't treat CI as a place reps go to review calls — they embed it into the workflows where deals actually get worked.
What’s the difference between conversation intelligence and call recording?
Call recording captures audio. Conversation intelligence software goes further — it transcribes calls, analyzes content, and turns what was said into structured signals your revenue team can act on. That means AI call summaries, objection tracking, automated CRM updates, sales coaching insights, and call scoring, all without manual review. Recording tells you what happened. Conversation intelligence tells you what to do next.
What’s the difference between conversation intelligence and sales intelligence?
Sales intelligence focuses on external data — company information, buyer intent signals, and market context that helps reps prospect and prioritize. Conversation intelligence captures what happens inside your actual deals — call transcription, meeting intelligence, sentiment analysis, and rep performance analytics from real buyer interactions. Used together, they give revenue teams a complete picture: who to target and what's really happening once you're in the room.